By educating Utah’s youth we are just one step closer to providing appreciation and respect for the natural world. Please continue reading below for step by step instructions on how to make a field trip reservation for your school.
Before making a reservation, please check our current blackout dates or dates already booked by clicking here.
Once you are sure that your dates do not coincide with our blackout/full dates, please email email@example.com with the information below. (You may click the email address link if you have Microsoft Outlook, or personally type it/copy and paste it into your personal email)
We do not take reservations over the phone.
After emailing your reservation request, please wait five to seven days for a response. We will do our best to send your confirmation email and paperwork within this timeframe. Please keep in mind that simply sending an email does not mean a reservation has been confirmed.
When we receive your reservation, we will automatically set your chaperone number to fit the1(Chaperone) to 5 (Student) ratio. Adults covered in this ratio will receive free admission. Please keep in mind, that teachers are incorporated into this number. If the teachers want to be separate to supervise the chaperones, they will need to pay admission or they can use their membership if they have one. If you plan to bring extra chaperones, they will need to be paid for or they can use their individual memberships. If you are paying for extra chaperones, student siblings, or preschool children, please make sure to state this in your first email. Memberships are not allowed to be used to get in extra children that are not their dependent children. If a school is caught using a membership, that membership holder might get their membership revoked/blocked from receiving entrance into the zoo.
Once You Have Received Confirmation:
You will know your reservation has been made when you receive a confirmation email with a confirmation statement attached. When it is time to check-in, please make sure you have printed off the first page of your confirmation statement to turn in to our staff.
Your confirmation statement will contains your date of visit, arrival time, school’s name, order number, and number of students and chaperones. Verify that this information is correct and let us know as soon as possible if changes need to be made. All rules for chaperones, teachers, and students will be in the email attachment.
On the day of your field trip, park and unload in the parking lot stated on the first page of your confirmation paperwork. *Unloading and Parking subject to change as the zoo sees fit*
Please inform bus drivers on where they need to park and unload students
September- February Fieldtrips: Main Parking Lot (Please park buses and unload at the far east end of the main lot)
March – May Fieldtrips: North Parking Lot. (Lot located directly across the street from the Main Parking Lot) *If snow is still present on the ground, reservations may be asked to park in the Main Lot.
Generally, all schools will be asked to check in at the main entrance. However, where you will park and unload will vary depending on the season. Parking in the main lot is not permitted without prior approval from your reservation. If you are asked to park in the North Lot, (parking lot across the street from the main entrance) you will park and unload there. Students and chaperones will proceed to a staging area in the North Parking Lot and remain there until the teacher has completed all check in requirements. Once your entire group has arrived and been accounted for, an employee will inform you when you will be allowed to proceed to the Crosswalk and safely make your way over to the Main Entrance of the Zoo. You cannot check in until your entire party is present. Please try to carpool or have chaperones ride the bus with the students to minimize needed parking space. If you have other chaperones driving themselves, they need to check in at the same time with the school or they will be charged admission. No exceptions. Bus drivers will receive free admission to the zoo.
What to Bring:
Name Tags: Make sure all students and chaperones are wearing tags with the school name, teacher’s name, and group leader’s phone number clearly printed on them before entering the Zoo. Please don’t wear lanyard name tags. Group leader phone numbers are required in case of injury or lost child.
Printed and Signed First Page of Confirmation Statement: The teacher who made the reservation needs to check in the school, or send someone in their place, while the rest of the group remains in the staging area until the check in process is complete.
Where to Check In:
Fall/Winter Check In: Member & Guest Services Window with a Team Lead
Spring Check In: Field Trip Teacher Check In on the far right side of the ticket sales building at the cashier window
To check in your school, please give the Guest Services employee the first page of your confirmation statement. They will make sure all the information on the page has been filled out and verify your exact student and chaperone totals.
Field Trips will line up in front of the School Field Trip Gate. Groups will be granted entrance into the zoo in their 1-5 ratios. Meaning only 5 students and 1 chaperone will be let in at a time. (Special Needs students will follow the 1-1 ratio). Any chaperones (including teachers) remaining outside of the gate after all the students are inside will have to purchase admission or check in with a zoo membership through the general admission entrance, not the field trip admission entrance. No exceptions.
Tickets for extra Chaperones, Student Siblings, or Preschoolers:
If there are extra individuals being paid for by the school, you will need to pay for them prior to check in on the day of your reservation at any ticket window. If the extra individuals are paying separately, they will also need to pay for their admission before check-in. Please keep in mind that these tickets must be purchased on the day of the fieldtrip and cannot be purchased multiple days in advance, unless purchased online. Each extra individual will need to show their admission ticket upon entering the Zoo at the general admission entrance gate (not the field trip entrance gate). For more information on ticket and group rate pricing please click here.
Once we have confirmed that you are aware of our policies and you have verified your 1:5 ratio (or 1:1 ratio for special needs students), you are all set to enjoy the Zoo.
Please be aware that if fewer students arrive on the day of your trip, your free chaperone admission total may be affected. Each school will only be granted 1 free chaperone for every 5 students that are present on the day of your trip. Extra chaperones may purchase tickets if they still wish to enjoy the zoo.
Unfortunately, any late students or chaperones that have missed their field trip check in time will need to purchase admission to enter the zoo. No exceptions will be made for latecomers. Teachers are responsible for notifying students, chaperones, and parents of this information.