For the health and safety for our animals and guests, we do not allow the following items on Zoo grounds:
The following activities are NOT ALLOWED on Zoo grounds:
For a full list of temporary changes and requirements due to the COVID-19 virus, including state regulations, please visit the page below: https://www.hoglezoo.org/zoos-open/
The following Purchase Policies are designed to ensure your understanding of, and satisfaction with, the purchase process on hoglezoo.org.
By purchasing tickets, memberships or reserving event/class admission through hoglezoo.org, you are agreeing to be bound by these policies. These purchase policies may change at any time, and such changes shall be effective upon posting. By using this site you agree to be bound by such changes when they take place.
Tickets, memberships and event/class reservations purchased through hoglezoo.org are non-refundable, non-exchangeable and non-transferable. In the case of an event cancellation, Utah’s Hogle Zoo shall use reasonable efforts to ensure you receive a prompt refund of the face value of your purchase. In the case of an event cancellation, please contact us for information regarding receiving your refund. If an event is modified, moved or rescheduled, Utah’s Hogle Zoo reserves the right to set refund limitations. When a refund is available, it will be processed back to the original card used to purchase.
Hoglezoo.org accepts the following forms of payment: MasterCard, VISA, American Express, and Discover. Cash, check and purchase orders can only be accepted in person at Utah’s Hogle Zoo’s Member and Guest Services Office.
Your purchase will be followed by a confirmation via email. This confirmation email itself is not your ticket. All attached documents (Print-At-Home Tickets) within the confirmation email serve as the purchaser’s admission tickets. Printed admission tickets may be taken straight to the entry gates for immediate entry into the Zoo. Printed memberships must be taken to a ticketing window and redeemed for permanent membership cards. Lost, damaged or non-printed tickets may be recovered at the Member and Guest Services office if provided with the order confirmation number from the purchaser’s confirmation email. Picture identification may be required to pick up tickets and/or memberships from the Member and Guest Services office.
Utah’s Hogle Zoo is open everyday except Christmas and New Years. Utah’s Hogle Zoo reserves the right to change admission hours and/or operating days without advanced notice to the purchaser. Purchaser’s ticket is only good for the time specified on the purchasers “print-at-home” ticket. Tickets and memberships are good for 365 days from the date of purchase.
Utah’s Hogle Zoo provides no refunds do to inclement weather. Utah’s Hogle Zoo is not responsible for lost, stolen or damaged property and accidents or injuries occurring to any person or property. The ticket holder grants Utah’s Hogle Zoo to use his/her photograph or likeness without further compensation. We may refuse admission or expel any person whose conduct is objectionable.
Additional Membership Policies:
By becoming a member of Utah’s Hogle Zoo, you are consenting to receive marketing emails and other event information from: Utah Zoological Society, 2600 Sunnyside Ave., Salt Lake City, UT 84108 United States, https://www.hoglezoo.org/. You may revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email.
You agree to each item(s) terms and conditions found under the additional information section of that item.
I agree that the names listed on this membership live in the same nuclear family* and that all children are between the ages of 3-17 and are dependent on the listed primary adults, or are grandchildren between the ages of 3-17 (maximum of 10) of listed adults. You understand that memberships are not transferable and cannot be shared between neighbors, co-workers or family members in a different nuclear family. Utah’s Hogle Zoo reserves the right to terminate a membership at any time if the member fails to comply with membership terms and conditions.
*A nuclear family is defined by Utah’s Hogle Zoo as a couple and their dependent children, regarded as a basic social unit.